Update by user Jul 25
Resolved this complaint by not using this vendor any more since they all require the consumer to pay at least $30+ for overnight shipping it is not necessary to use local.
Original review posted by user Jun 25
The customer rep going by Keith who handles orders is a real POS. After inquiring about an additional charge this entity decided to ban me.
They insist on very expensive overnight delivery of live fish which does not guarantee anything related to DOAs. Also found their fish to be infected with pathogens and of very poor quality, many they sell at discounted prices simply are runts with short lifespans.
Cheap garbage fish is this company's racket with bogus reviews since there is no means for a user to post autonomously.
As far as I know there is no phone contact and accept only email inquiries responding at their own descretion. BUYER BEWARE!
Reason of review: Problem with delivery.