In June we placed an order for 5 Discus and a Loach, they looked ok upon arrival but within the first month I lost two of the Discus a week a part, then the Loach died, out of the three remaining Discus from this order two are thriving very well but one a Brilliant...Read more
I didn't like
- Refused to help me
- Bad quality of discus
- Customer service
My email to them and their reply to me. Then they blocked me from the site so I can not see if I was refunded and order cancelledRead more
The customer rep going by Keith who handles orders is a real POS. After inquiring about an additional charge this entity decided to ban me. They insist on very expensive overnight delivery of live fish which does not guarantee anything related to DOAs. Also found their...Read more
Somethingsphishy - Horrible customer service!
Ordered from them for the first time. Got 6 fish. One of the koi angels was not right from the beginning, at top of water on its side. Died the next day. They will not do anything about it because it didn’t show up dead. Shipping charge is ridiculous!!! I am only an hour away from them in Florida and shipping was over $40! Don’t order from these people!!!
I was concerned about all the bad reviews but i tried them out anyways. Then after i ordered them i saw the weather in phx was going to be 100 that day. I was alittle more concerned because of the reviews. Then on top of that ups said to expect them between 12 and 4....Read more
First off, DO NOT BUY any fish from this place! I made the mistake of ordering before reading reviews and unfortunately I was not the exception. Sick fish, carelessly packed, and about the worst customer you could imagine. I ordered five discus. I was a bit...Read more
Somethingsphishy - NO GARANTY THEY LIE
I bought 4 discus my order number is 31050 My Name is Julio Benavides .. I have to say on my birthday my gift was my discus í got 2 deads came at the first time that í open the box.. my order was 140 dollars THE DISCUS ARE DIFFERENT COLOR they dont GARANTY ANYTHING THATS A LIE .. now i lost my money just because í decide to try with them .. DONT BUY WITH THEM !!
I asked him questions he got mad and said he was deleting me as a customer. Still not sure why, but after that I said he must really hate his job to treat people the way he treated me. His reply? I knew I was correct in banning you. I’m still sitting her dumbfounded at...Read more
Somethingsphishy - Amazing customer service
I placed an order and received the order quickly and everything was packaged very well. I had a couple of questions and sent an email. Keith responded quickly and was extremely helpful. I will be placing a second order for more fish soon.
I made large purchase. Of course in doing so I have concerns, worries but everything seemed to go okay. So I made another, we are talking in the $500 range. On this one I noticed on the site the day I received my fish that some of them had went on sale. I could have...Read more
I didn't like
- Want you to purchase without ever asking any questions