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My email to them and their reply to me. Then they blocked me from the site so I can not see if I was refunded and order cancelled

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Purchasing live fish online requires overnight shipping to allow the lowest possible DOA (death on arrival) mainly according to where you live from the fish store itself. Some areas are too hot for fish to sit in more than 12 hours in a bag and box and that’s why next day is required.

Please read more thoroughly through the terms and conditions when purchasing fish from a site. Thanks!

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